{"id":46031,"date":"2022-01-12T08:12:09","date_gmt":"2022-01-12T07:12:09","guid":{"rendered":"https:\/\/vosgesinfo.fr\/saintdieinfo\/2022\/01\/vosges-27-conseillers-numeriques-deployes-departement\/"},"modified":"2022-01-12T08:12:09","modified_gmt":"2022-01-12T07:12:09","slug":"vosges-27-conseillers-numeriques-deployes-departement","status":"publish","type":"post","link":"https:\/\/vosgesinfo.fr\/saintdieinfo\/2022\/01\/vosges-27-conseillers-numeriques-deployes-departement\/","title":{"rendered":"Vosges \u2013 27 conseillers num\u00e9riques d\u00e9ploy\u00e9s dans le d\u00e9partement"},"content":{"rendered":"<div id=\"attachment_177279\" style=\"width: 970px\" class=\"wp-caption aligncenter\"><a href=\"\/2022\/01\/2021_conseiller_num\u00e9rique_france_service_bruy\u00e8res_004.jpg\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" aria-describedby=\"caption-attachment-177279\" class=\"wp-image-177279 size-large\" src=\"\/2022\/01\/2021_conseiller_num\u00e9rique_france_service_bruy\u00e8res_004-1024x576.jpg\" alt=\"2021_conseiller_num\u00e9rique_france_service_bruy\u00e8res_004\" width=\"960\" height=\"540\" \/><\/a><p id=\"caption-attachment-177279\" class=\"wp-caption-text\">(Photographie Vosges Mag)<\/p><\/div>\n<h2 class=\"CorpsA\"><b><span style=\"font-size: 14pt;\">Apr\u00e8s avoir investi pour le d\u00e9ploiement de l\u2019internet \u00e0 haut et \u00e0 tr\u00e8s haut d\u00e9bit, le Conseil D\u00e9partemental veut d\u00e9velopper et faciliter les usages du num\u00e9rique. C&rsquo;est dans ce cadre, et en partant du constat que des personnes se sentent exclues de la d\u00e9mat\u00e9rialisation des d\u00e9marches, que 27 conseillers num\u00e9riques ont \u00e9t\u00e9 d\u00e9ploy\u00e9s dans le d\u00e9partement.<\/span><br \/>\n<\/b><\/h2>\n<p class=\"CorpsA\"><!--more--><\/p>\n<h3 class=\"CorpsA\"><span style=\"font-size: 12pt;\"><b>D\u00e9couverte de 3 nouveaux services offerts aux Vosgiens.<\/b><\/span><\/h3>\n<p class=\"CorpsA\">Changement de carte grise, renouvellement de carte nationale d\u2019identit\u00e9 ou de passeport, paiement de factures, recherche d\u2019emploi ou d\u2019informations, \u00ab click&amp;collect \u00bb\u2026C\u2019est d\u00e9sormais en ligne que s\u2019effectuent la plupart des d\u00e9marches administratives ou actes de la vie quotidienne. Ce ph\u00e9nom\u00e8ne de\u00a0 d\u00e9mat\u00e9rialisation entam\u00e9 d\u00e8s 1998, s\u2019est acc\u00e9l\u00e9r\u00e9 au cours des derni\u00e8res ann\u00e9es et notamment en 2020 et 2021 avec les confinements li\u00e9s \u00e0 la crise sanitaire qui ont vu se g\u00e9n\u00e9raliser le t\u00e9l\u00e9travail, le t\u00e9l\u00e9enseignement et les t\u00e9l\u00e9consultations. Si pour la majorit\u00e9, cette digitalisation de la soci\u00e9t\u00e9 est synonyme de progr\u00e8s et de gain de temps, elle est, pour pr\u00e8s de 14 millions de Fran\u00e7ais1, source d\u2019inqui\u00e9tudes, voire \u00e0 l\u2019origine d\u2019un sentiment d\u2019exclusion.<\/p>\n<h3 class=\"CorpsA\"><span style=\"font-size: 12pt;\"><strong>27 Conseillers num\u00e9riques d\u00e9ploy\u00e9s dans les Vosges<\/strong><\/span><\/h3>\n<p class=\"CorpsA\">Conscient de cette difficult\u00e9 et soucieux de r\u00e9sorber cette fracture num\u00e9rique, le Gouvernement a d\u00e9cid\u00e9, dans le cadre du \u00ab Plan de relance \u00bb de consacrer 250 millions d\u2019euros \u00e0 l\u2019embauche de 4 000 conseillers num\u00e9riques. Dans les Vosges 27 d\u2019entre eux sont d\u00e9ploy\u00e9s (ou en cours de d\u00e9ploiement) dans diverses structures institutionnelles (mairies, m\u00e9diath\u00e8ques, centres sociaux, Maisons de la Solidarit\u00e9 et de la Vie Sociale (MSVS), Maisons des Services Au Public (MSAP), et priv\u00e9es (associations, entreprises, chantiers d\u2019insertion\u2026). C\u2019est parce qu\u2019il porte la mission de coordination des \u00ab France services \u00bb que le Conseil d\u00e9partemental s\u2019est vu confier par la Pr\u00e9fecture le soin de copiloter et de coordonner le d\u00e9ploiement de ces conseillers. \u00ab<em> Il s\u2019agit, de veiller \u00e0 ce que tous les territoires en soient pourvus et d\u2019apporter une solution \u00ab \u00e0 visage humain \u00bb aux Vosgiens les plus \u00e9loign\u00e9s de ces pratiques <\/em>\u00bb explique J\u00e9r\u00f4me Mathieu, Vice-pr\u00e9sident d\u00e9l\u00e9gu\u00e9 \u00e0 la Communication et aux usages num\u00e9riques. C\u2019est dans cet esprit que le Conseil d\u00e9partemental a d\u2019ailleurs recrut\u00e9 4 conseillers appel\u00e9s \u00e0 intervenir \u00e0 la demande dans les MSVS, les mairies, les tiers lieux, pour des accompagnements individualis\u00e9s ou l\u2019organisation d\u2019ateliers de formation.<\/p>\n<h3 class=\"CorpsA\"><span style=\"font-size: 12pt;\"><strong>Pionni\u00e8re : la \u00ab France Services \u00bb de Bruy\u00e8res <\/strong><\/span><\/h3>\n<p class=\"CorpsA\">D\u2019autres collectivit\u00e9s se sont \u00e9galement engag\u00e9es parmi lesquelles la Communaut\u00e9 de Communes de Bruy\u00e8res-Vallons des Vosges. <em>\u00ab La \u00ab France Services \u00bb de Bruy\u00e8res et son annexe de Docelles est l\u2019une des toutes premi\u00e8res \u00e0 b\u00e9n\u00e9ficier de ce nouveau dispositif<\/em> \u00bb pr\u00e9cise Marie Jos\u00e9 Dartois, Vice-pr\u00e9sidente en charge des services \u00e0 la personne et aux communes. Le 2 novembre dernier, apr\u00e8s 4 mois de formation (420 heures), Xavier Grandemange accueillait les premiers usagers \u00ab en d\u00e9licatesse \u00bb avec le num\u00e9rique. \u00ab Ma mission \u00bb explique celui qui, \u00e0 57 ans, entame une reconversion professionnelle plus en phase avec sa vraie nature, \u00ab est d\u2019accompagner toutes celles et ceux qui souhaitent \u00e0 la fois, savoir utiliser les outils informatiques et effectuer des d\u00e9marches administratives en ligne \u00bb.<\/p>\n<h3 class=\"CorpsA\"><strong><span style=\"font-size: 12pt;\">Un accompagnement personnalis\u00e9 <\/span><\/strong><\/h3>\n<p class=\"CorpsA\">\u00ab <em>Je ne suis pas un geek <\/em>\u00bb souligne Xavier \u00ab q<em>ui n\u2019a pas vocation \u00e0 transformer les usagers en \u00ab pros \u00bb de l\u2019informatique \u00bb. \u00ab Avec l&rsquo;aide des animateurs (trices) de la France Services, je suis l\u00e0 pour leur apprendre \u00e0 manipuler les outils dont ils disposent, ordinateurs, smartphones ou tablettes et ainsi leur permettre de devenir autonomes \u00bb. \u00ab De l\u2019ouverture d\u2019une bo\u00eete mail \u00e0 \u00ab une visio \u00bb avec ses petits-enfants en passant le t\u00e9l\u00e9chargement d\u2019une appli sur son portable, une prise de rendez-vous sur Doctolib, la consultation de son compte Ameli, l\u2019utilisation du logiciel Pronote, l\u2019inscription sur Blablacar ou celle des enfants \u00e0 la cantine, je les accompagne, pas \u00e0 pas, dans l\u2019apprentissage de tous ces actes de la vie quotidienne <\/em>\u00bb souligne Xavier avant de pr\u00e9ciser \u00ab sans faire \u00e0 leur place \u00bb.<\/p>\n<h3 class=\"CorpsA\"><strong><span style=\"font-size: 12pt;\">Tous concern\u00e9s <\/span><\/strong><\/h3>\n<p class=\"CorpsA\">Si le conseiller num\u00e9rique est davantage sollicit\u00e9 par les seniors, les plus jeunes, contrairement \u00e0 certaines id\u00e9es re\u00e7ues ont aussi beaucoup \u00e0 apprendre de lui. Publier une vid\u00e9o sur Tik tok, une photo sur Instagram, Twitter, utiliser Facebook, Snapchat est une chose, savoir recouper et v\u00e9rifier une information, reconna\u00eetre une fake news, prot\u00e9ger ses donn\u00e9es personnelles et m\u00eame, effectuer une d\u00e9marche administrative en ligne -ne serait-ce que d\u00e9poser une lettre de motivation et un CV sur une plateforme de recherche d\u2019emploi &#8211; en est une autre\u2026 L\u00e0 encore, les conseils de Xavier peuvent se r\u00e9v\u00e9ler pr\u00e9cieux \u2026D\u2019autant que c\u2019est un accompagnement sur-mesure qu\u2019il propose. Formations individuelles sur rendez-vous au sein de la France Services ou en mairie, ateliers collectifs, toutes les formules sont possibles. L\u2019important est de satisfaire les besoins des habitants.<\/p>\n<h3 class=\"CorpsA\"><strong><span style=\"font-size: 12pt;\">Proxiservices <\/span><\/strong><\/h3>\n<p class=\"CorpsA\">C\u2019est aussi pour faciliter la mise en relation des usagers avec les services administratifs et r\u00e9pondre aux besoins des usagers confront\u00e9s \u00e0 la d\u00e9mat\u00e9rialisation croissante des proc\u00e9dures que le Conseil d\u00e9partemental a d\u00e9cid\u00e9 de d\u00e9velopper, avec le soutien financier du Fonds National d\u2019Am\u00e9nagement et de D\u00e9veloppement du Territoire (FNADT), \u00ab Proxiservices \u00bb. Cette plateforme gratuite, accessible en ligne destin\u00e9e notamment aux personnels d\u2019accueil des mairies et aux Elus permet de guider les habitants dans leurs d\u00e9marches administratives, de les orienter vers le bon interlocuteur (MSAP, services municipaux, services fiscaux, agence postale, CAF etc\u2026) en leur indiquant, coordonn\u00e9es, jours et horaires d\u2019ouverture. Le cas \u00e9ch\u00e9ant, la plateforme permet aussi de mettre en relation les usagers avec les partenaires (demande de rendez-vous, jours et horaires des permanences\u2026).<\/p>\n<h3 class=\"CorpsA\"><span style=\"font-size: 12pt;\"><strong>MAELIS : l\u2019appli 100% locale <\/strong><\/span><\/h3>\n<p class=\"CorpsA\">Derni\u00e8re n\u00e9e des services mis \u00e0 la disposition des Vosgiens, l\u2019application \u00ab Mes Administrations Et Les Informations Services \u00bb (MAELIS). T\u00e9l\u00e9chargeable gratuitement sur les stores \u00ab <a href=\"https:\/\/apps.apple.com\/ci\/app\/maelis\/id1568491322\" target=\"_blank\" rel=\"noopener\">Apple <\/a>et <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=fr.splxdemat.maelis&amp;hl=fr&amp;gl=US\" target=\"_blank\" rel=\"noopener\">Andro\u00efd <\/a>\u00bb MAELIS permet \u00e0 chaque Vosgien de s\u2019informer sur sa commune, son intercommunalit\u00e9, le d\u00e9partement et d\u2019effectuer 24 heures sur 24 et 7 jours sur 7, un certain nombre de d\u00e9marches en ligne depuis son t\u00e9l\u00e9phone : inscription scolaire, \u00e0 la cantine, au centre de loisirs, r\u00e9servation de salles, prise de contacts avec les services ou les Elus qu\u2019ils soient Conseillers d\u00e9partementaux, municipaux ou communautaires.\u00a0 L\u2019application permet aussi de s\u2019informer sur les \u00e9v\u00e9nements organis\u00e9s pr\u00e8s de chez soi, les horaires d\u2019ouverture des services publics, de consulter les comptes-rendus de Conseils municipaux ou communautaires, les d\u00e9lib\u00e9rations de la Commission Permanente d\u00e9partementale. Et surtout \u00eatre alert\u00e9 sur des travaux, coupures d\u2019eau, fermetures de services publics, changements d\u2019horaires, fermetures des cantines, sur les risques d\u2019inondation etc\u2026 Et m\u00eame de conna\u00eetre la date \u00e0 laquelle \u00ab Vosges Mag \u00bb arrive dans vos bo\u00eetes aux lettres ! \u00c0 t\u00e9l\u00e9charger sans tarder.<\/p>\n<p class=\"CorpsA\">&#8211;<\/p>\n<p class=\"CorpsA\">Source : <a href=\"www.vosgesmag.fr\" target=\"_blank\" rel=\"noopener\">www.vosgesmag.fr<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Apr\u00e8s avoir investi pour le d\u00e9ploiement de l\u2019internet \u00e0 haut et \u00e0 tr\u00e8s haut d\u00e9bit, le Conseil D\u00e9partemental veut d\u00e9velopper [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":46032,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[460,18],"tags":[529,9936,3024],"class_list":["post-46031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-la-une","category-vosges","tag-conseil-departemental-des-vosges","tag-conseillers-numeriques","tag-vosges-mag"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - 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